Notable PHP package: BurgeATS - PHP Classes
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Notable PHP package: BurgeATS
The API for file uploads. Integrate Filestack in 2 lines of code.
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CRM, Ticketing system, and employee manangement
Many developers work for companies that have many times of needs but all those that have customers that need to provide support, often need a platform to keep track of their customer contacts and support requests.
This package implements an extensive solution to keep track of the customer information as in a CRM, as well the details of their support tickets and their status.
PHP 5, Libraries
This package implements a CRM, Ticketing system, and a employee manangement system using CodeIgniter. It features:
- Allows manage customers and employees, allocating different tasks to different people
- Supports multi-language administration and multiple customer environments
- Track customer tasks in logs
- The task Manager module is implemented by classes that execute each task and are called by the system scheduler to define users for which task should be executed
- Can set customer events in the customer manager, like urgent call, or email sent, which indicates an action that should be done for that customer.
- The ticketing and messaging system (TMS) allows exchanging messages between different parts of organizations including departments, customers, and users.
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